Contact
Got a question about your account, a payment, or anything else – this page has every way to get in touch with our support team. We are based in Australia and handle all enquiries in English.
If something has come up with your account, a payment has not gone through the way it should, or you simply have a question about how something works – this is where to reach us. We handle all enquiries in English and aim to get back to every message without sitting on it.
Contact details
- General support: [email protected]
- Live chat: accessible directly through your account under Help and Support
Response times
Most enquiries sent by email are picked up within 24 hours. Live chat is the faster option for anything that needs sorting out the same day. Payment-related questions, including anything to do with euro deposits or withdrawals, are treated as a priority and handled as quickly as possible.
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